Once you order books from the site, you accept our Terms and Conditions, and acknowledge that you have read and agreed to the terms aforementioned. Please ensure that you read all our T&Cs before you proceed to make your purchase(s).

The contents of this site https://thebookmark.in are electronically generated. All our communication with you will be through e-mails or messages sent to us on the website, and you agree to receive and accept all communication related to services offered by us.

PRICING INFORMATION

All our books are priced in Indian Rupees. The selling price of the book is subject to change without notice any time prior to the purchase of the book by the buyer. Prices include VAT, packing and delivery charges.

AVAILABILITY

All books that are available for sale here are subject to the availability of stocks. If a book is out of stock and the order has been placed, we will contact you and service your order once the stock is available. In case you are unable to accept the order, we will cancel it and refund your credit/debit card amount (if payment has been already done). In case of pre-orders, the books will be dispatched after the specific period mentioned on the particular item of your order.

SPECIAL OFFERS

 We provide offers on our books from time to time, and hold the rights to terminate any special offer without advance notice.

DISCOUNT VOUCHERS

If we issue a gift voucher or voucher code to you, you can redeem it against the future purchase of books you make on our website within the validity period mentioned in the voucher.

PAYMENTS

We assure you about the security measures we have taken to safeguard all sensitive data such as personal information and card details. We do not store any credit or debit card details for security reasons. All your transactions are safe and secured with our ccAvenue partner. We will dispatch your ordered goods once the payment is complete.

SHIPPING

We use India Post and Courier service for shipping. We charge a fixed amount of Rs. 50 if your order value is less than Rs.500. All orders of Rs.500/- and above qualify for free shipping within India.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, but transport fees may vary according to the total weight of the shipment. We advise you to group your books in one order. We cannot group two distinct orders placed separately as shipping fees will be applied to each of them. Package(s) will be dispatched at your own risk, but special care will be taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

The standard delivery time of your orders ranges from 2-15 business days excluding weekends and holidays. Please provide us with the correct delivery address (at the time of the order) to serve you better and faster.

You can write to us at support@thebookmark.in if your order does not reach you within the stated period. We will lodge an enquiry with the courier service and inform you further. You can track the status of your orders at the respective deliver agency sites after dispatch. The tracking id (INDIA POST) will be shared through your registered e-mail.

RETURN POLICY

The return process of a product may be subject to additional terms depending on the nature and category of the product.

If you wish to cancel an order, please let us know the reason and mail us at support@thebookmark.in, prior to the dispatch of the books. Once the order is cancelled, a confirmation email will be sent to your registered email ID. We will initiate the process of refund after cancellation is confirmed. We will credit you for the amount charged for the goods, and after deducting applicable taxes and duties at our discretion.

We do not entertain return or refund of books once they are dispatched.

We mention the condition of the book under the Details section of each book (sold along with the picture) and rate the book(s) according to their true value. So kindly choose the books and place your order(s) accordingly. Lastly, we assure all our buyers of happiness and satisfaction in shopping for books and deals on our store.

We at The BookMark take utmost care to provide the best of our services and take steps to make sure the packing is good, and our books reach you in good condition. But if due to some unforeseen circumstance if any damage has occurred to any brand new books, please feel free to get in touch with us through support@thebookmark.in. We are to ready help you out but you will have to provide us proof to know the extent of damage/condition of the book to make a decision on refunding/replacement.

 

WRITE TO US

If you are looking for a specific book, please drop in a mail to support@thebookmark.in. We will be happy to intimate you once we get them in our stocks.

We may make alterations in Terms & Conditions from time to time.  In such a case, we will post the updated T&Cs on the website. Altered terms will apply to goods ordered after the alteration takes place.

These Terms & Conditions were last updated on 08-Feb-2017.