Once you order books from the site you accept for our terms and conditions and you acknowledge that you read and agree to the terms referred to. Ensure yourself that you feel comfortable with all our terms and conditions below.

The contents of this site https://thebookmark.in are electronically generated. All our communication with you would be electronically generated either by e-mails or by messages on the website. And you agree to receive and accept all communication related to services offered by us.

PRICING INFORMATION

All our books are priced in Indian Rupees. The Selling price of the book is subject to change without notice any time prior to the purchase of the book by the buyer. Prices include vat, packing  and delivery charges .

AVAILABILITY

All books that are available for sale here are subject to the availability of stocks. If a book is out of stock and if the order is made for it, we will contact you and service your order once the stock is available. In case if you are unable to accept the order, we will cancel your order and refund your credit/debit card amount if the amount is charged for the order. In case of pre-orders the books will be dispatched after the specific period mentioned on the particular item of your order.

SPECIAL OFFERS

 We may provide offers to our books from time to time. We hold the rights to terminate any special offer without advance notice.

DISCOUNT VOUCHERS

If we issue an gift voucher or voucher code to you , you can redeem it against the future purchase of books you make on our website within the validity period mentioned in the voucher.

PAYMENTS

We assure you about the security measures we have taken to safeguard all the sensitive information, such as your personal information and card details. We don’t store any credit or debit card details for security reasons. All your transactions are safe and secured with our ccAvenue partner. We will initiate your ordered goods for dispatch once the payment is complete.

SHIPPING

We charge a fixed amount of Rs. 50 if your order value is less than Rs.500. All orders of Rs.500/- and above qualify for free shipping within India.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your books in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care will be taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

We will ship your orders through India Post. Standard delivery time of your orders ranges from 2-15 business days excluding weekends & holidays. It’s your part of favor you do to us in providing us the correct delivery address at the time of ordering to serve you better and faster. You can write to us at support@thebookmark.in if your order has not reached to you within reasonable period. We will lodge an enquiry with the courier service and inform with you further. You can track the status of your orders at  dtdc website after dispatch and the necessary details about the tracking id will be shared through e-mail.

RETURN POLICY

The return process of a Product may be subject to additional terms depending on the nature and category of the Product.

If you wish to cancel an order let us know the reason for it and please mail to us support@thebookmark.in once before the books get dispatched. Once the order is cancelled, a confirmation email will be sent to your registered email ID. Once the resolution is set for order cancellation, we will soon move ahead with the refund. We will credit you for the amount charged for the goods and after deducting applicable taxes and duties at our discretion.

We do not entertain return or refund of books once they are dispatched. We will mention the condition of the book under details section of each book sold along with the picture and will rate the book according to their true value. So kindly choose and place your order accordingly.
But we can assure you that you would feel happy, that you have made the best bargain for all the books you buy from us.

We at The BookMark take utmost care to provide the best of our service and take steps to make sure the packing is good and our books reach you in good condition. But if due to some unforeseen circumstance if any damage has occurred to any brand new books please feel free to get in touch with us through support@thebookmark.in, we are to ready help you out but we may ask you for the proof to know the condition of damage to make a decision of refund or replacement..

WRITE TO US

 If you are looking for specific book, please drop in a mail to support@thebookmark.in.We will be happy to intimate you once we get them in our stocks.

We may make alterations on the terms and conditions time to time.  You can see the altered version of it on the website. In-case of alterations, terms apply to goods ordered after the alteration takes place.

This terms & conditions was last updated on 08-Feb-2017.