We charge a fixed amount of Rs. 50 if your order value is less than Rs.500. All orders of Rs.500/- and above qualify for free shipping within India.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your books in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care will be taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We will ship your orders through India Post. Standard delivery time of your orders ranges from 2-15 business days excluding weekends & holidays. It’s your part of favor you do to us in providing us the correct delivery address at the time of ordering to serve you better and faster. You can write to us at email@example.com if your order has not reached to you within reasonable period. We will lodge an enquiry with the courier service and inform with you further. You can track the status of your orders on dtdc website after dispatch and the necessary details about the tracking id will be shared through e-mail.
The return process of a Product may be subject to additional terms depending on the nature and category of the Product.
If you wish to cancel an order let us know the reason for it and please mail to us firstname.lastname@example.org once before the books get dispatched. Once the order is cancelled, a confirmation email will be sent to your registered email ID. Once the resolution is set for order cancellation, we will soon move ahead with the refund. We will credit you for the amount charged for the goods and after deducting applicable taxes and duties at our discretion.
We do not entertain return or refund of books once they are dispatched. We will mention the condition of the book under details section of each book sold along with the picture and will rate the book according to their true value. So kindly choose and place your order accordingly.
But we can assure you that you would feel happy, that you have made the best bargain for all the books you buy from us.
We at The BookMark take utmost care to provide the best of our service and take steps to make sure the packing is good and our books reach you in good condition. But if due to some unforeseen circumstance if any damage has occurred to any brand new books please feel free to get in touch with us through email@example.com, we are to ready help you out but we may ask you for the proof to know the condition of damage to make a decision of refund or replacement..